Website privacy policy

We are committed to safeguarding the privacy of our website visitors and this policy explains how we will treat your personal information.

(1) Regulation and registration

The information you provide is subject to the Data Protection Act 2018 and the General Data Protection Regulation 2018 (GDPR).

Our data protection registration number is Z6662975.

(2) Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

(a) Deal with enquiries from you.

(b) Send you newsletters and other communications relating to our business, which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require newsletters, updates or investment alerts).

(c) Respond to complaints made by or about you relating to the website.

We will not provide your personal information to any third parties for the purpose of direct marketing.

Please note that information that you use to login to your Nucleus account is held by Nucleus and not by Rouse Limited.

(3) Security of your personal data

We will take reasonable technical and organisational precautions to prevent the accidental loss, destruction or damage, unauthorised or unlawful processing or misuse, or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall- protected) servers.  We will not keep the data for longer than necessary.

Of course, data transmission over the internet is inherently insecure and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password.

(4) Your rights

You have the right to review your personal data held by us and have any inaccurate information about you corrected. If you wish to do so, or to notify a change in your details, please contact the company’s Data Protection Officer. You may be charged a fee (subject to the statutory maximum) for supplying you with such data.

If at any time you wish us to cease processing your personal data, or contacting you for marketing purposes, please advise the company’s Data Protection Officer.

(5) Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

(a) To the extent that we are required to do so by law.

(b) In connection with any legal proceedings or prospective legal proceedings.

(c) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk) and

(d) To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

We will not provide your information to third parties except as provided for in this privacy policy.

(6) Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: www.google.com/privacypolicy.html

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third-party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites.

(7) Third party websites

Our website contains links to other websites. We are not responsible for the privacy policies or practices of third-party websites.

(8) Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

(9) Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to the company’s Data Protection Officer, by post to Rouse Limited, Mill Court Cottage, Furrlongs, Newport, Isle of Wight, PO30 2AA, or by email to

admin@rouseltd.co.uk.

Please note that, if you call us, the telephone (or video call) may be recorded and monitored. This will be for your security, for training purposes, or for use in the event of a dispute with us.

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